Make a Claim

Follow the steps below to submit your claim, and our team will get back to you as soon as possible to support you through the process.

1

Select Your Product

Which insurance product are you claiming under?

2

Required Documents & Download Form

Please ensure you have all required documents for Robang Sovattepheap before submitting your claim.

Required Documents for Claim:

file

Claim form filled in by the beneficiary

file

A copy of ID card/Passport/Birth Certificate of the Insured;

file

Supporting document of beneficiary (family book, residential book, Loan agreement);

file

Police report of accident

file

Medical documents and reports related to treatment;

file

Recent photo of the Insured;

file

Death certificate;

file

Letter of loan offer issued by lender (payment schedule etc)

file

Proof of disablement provided by licensed Hospital/Clinics

file

Others

Requirement document for Death claims:

file

Completed claims form by the beneficiary

file

A copy of ID card/Passport/Birth Certificate of the Insured;

file

Document proof of beneficiaries;

file

Police report of accident (if any)

file

Death Certificate;

file

Others

Requirement document for total and permanence disability:

file

Completed claims form by the beneficiary

file

A copy of ID card/Passport/Birth Certificate of the Insured;

file

Document proof of beneficiaries;

file

Police report of accident (if any)

file

Recent photo of the Insured;

file

Medical evidence of the accident as cause of the TPD state provided by licensed hospital or clinic

file

Others

Hospital allowance (PRAK SOMRAK PET):

file

Completed claims form by the beneficiary

file

A copy of ID card/Passport/Birth Certificate of the Insured;

file

Others

Required Documents for Claim Settlement:

The insurance claim shall be payable provided that the Beneficiary submits the following documents:

file

A duly completed Claim Form

file

Loan credit history issued by the Beneficiary Bank

file

Medical documents related to the treatment

file

Employer’s statement or hospital discharge letter

file

Recent loan repayment schedule

file

Recent photograph of the Insured Person

file

Others

Download Forms:

3

Submit Your Claim

Please ensure you have all required documents for Robang Sovattepheap before submitting your claim.

Option 1

Submit Online

Insured Information

Contact Information

upload

Drag and drop files here, or click to select files

Declaration *

Option 2

Submit Offline

You can also send your claim documents through:

  • Email Icon
  • Office Icon
    Visit our office

    Building 14, Street 1003, Phum Bayab, Sangkat Phnom Penh Thmey,
    Khan Sen Sok, Phnom Penh, Cambodia.